Community Surveys & Needs Assessments

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SWPM was contracted by Los Alamos County to conduct the 2018 Los Alamos County Community Survey. The scope of work included: survey instrument design and update, and statistical analysis and interpretation of the information obtained via the survey (including narrative information, charts, and graphs, as appropriate). SWPM reviewed census population data by age group and community profile in order to provide assurances that the findings were representative of the Los Alamos County population. The fieldwork consisted phone surveys, followed by email surveys, text surveys and intercept surveys. SWPM presented the findings to the Los Alamos County Commission.

SWPM was contracted by Cochiti Pueblo to conduct a Community Needs Assessment.  We convened and facilitated several community meetings and designed and administered a survey to households within the Pueblo. The results were utilized to plan for future housing needs of Pueblo residents.

SWPM conducted a survey of all utility customers in Los Alamos County on behalf of the Los Alamos Department of Public Utilities. This biannual survey of utility customers is used to identify needs and service issues. SWPM utilized phone surveys, text surveys, email surveys and in-person intercept surveys in to garner adequate sample sizes that were representative of the population.  The survey objectives were: 

     · To measure changes over time regarding residential and commercial customer knowledge, perceptions, and satisfaction regarding utility services. 

     · To monitor and assess residential and commercial customers’ current knowledge, perceptions, and satisfaction regarding utility services. 

     · To test the reception of possible future services and programs. 

SWPM presented the survey findings to the DPU board at the conclusion of the analysis.

SWPM worked with Santa Clara Pueblo to develop a tribal reorganization plan that resulted in the creation of the Santa Clara Development Corporation. On contract for 12 years, SWPM assisted in redevelopment/adaptive reuse of the Big Rock shopping center; master development planning and implementation; zoning/rezoning; community assessments; and redevelopment plans. This resulted in the development of over $100 million in infrastructure including a hotel, travel center and a casino. SWPM also conducted primary and secondary market research and authored a Tourism Management Plan for Puye Cliff Dwellings that was approved and implemented by the tribal council. Puye Cliffs was recently awarded (September 2016) “Best Destination award for 2016” at the American Indian Alaska Native Tourism Association (AINTA) conference.  In addition, SWPM conducted a community needs assessment which entailed surveying households within Santa Clara Pueblo.

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